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Phone Line Dead But Broadband Working
Did the equipment cause a problem? Can you add an alternative mobile contact number to your community profile and I can raise this for further investigation. No The maybe a problem with the equipment. This will eliminate your equipment causing the fault. have a peek at this web-site
Try plugging in your devices one by one checking each time to see if your phone line is still engaged each time you call from your mobile phone. My phone line has had no dialling tone for three weeks. Your phone doesn’t ring or receive incoming callsRun through these checks: Check the phone isn’t faulty by trying another in the same socket Make sure the ringer switch on the side If that improves the sound quality, there’s no problem with the line itself. useful reference
Phone Line Dead But Broadband Working
Yes The maybe a problem with the equipment. I have another cordless phone upstairs, but this is just plugged into a 3 pin socket. Accessories store My Sky Review package Check my broadband My extras Sky Go Introduce a Friend Left Sky TV in the last 12 months? I'll get back tomorrow afternoon if that's OK.
Alternatively visit Spark.co.nz to view equipment options. What is the solution for this and how I can resolve the issue.RegardsAnna Report Abuse Post 9 of 137 24,836 Views 0 Likes Sodthis Boom Operator Posts: 30 Joined: 09-04-2012 Re: I'vepaid for this service so can sky please give me a refund on my line rental. Landline Not Working But Internet Is Try calling your phone line from a mobile, do you hear your phone line ringing?
Many Thanks Paul 0 Likes Reply All forum topics Previous Topic Next Topic 4 REPLIES bestmanx3 Community Star Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email I have someone coming tonight to look at the wiring, so that's one step, but have always had telephone problems when there's been torrential rain - suggesting a problem outside somewhere; The default is usually five rings but this can be extended to up to ten rings. The person ringing in either hears one ring and is then cut off or is just immediately cut off.
Is your phone line still engaged? Phone Not Working But Broadband Is Talk Talk If it is under warranty you may wish to contact the company you purchased it from. Do you hear the phone ring once and hang up? If you can then make a call, there’s no problem with the line itself.
- I've also arranged for an electrician to look at my wiring in case there's an internal fault.
- If they do find a fault in your house then yes you'll have to pay engineers call out charge.Reply6 years, 11 months ago#18Replyi had exactly this fault last week, engineer fixed
- Thank you Mark and Beckity.
- One pair is always used and the 2nd pair is usually redundant (used if you require a 2nd phone line in your home for example).Both wires of this 'pair' need to
- I use my landline and e-mail to communicate with people.
Landline Works But No Internet
All I have is the 1 socket in the sitting room with a filter in so I can plug the phone in one and the modem in the other. I am not sure of the problem is at the exchange or on the line from the house to the cabinet but i need anengineer to look into this as it Phone Line Dead But Broadband Working You have 2 options: * If a technician is booked to inspect your line and the fault lies with your equipment you will be charged $139.45 for the call out fee. Broadband Works But Phone Doesn't Check your voicemail for new messages.
Click on my profile and you will see what people can see - no personal info. 0 Likes Reply OCE_Mark Retired Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Check This Out No Fantastic! Yes If you continue to have trouble please get in touch. I'm seriously angry at the level of service shown. Phone Line Dead But Internet Working
Disconnected tone A common cause for hearing this tone is that your line has been disconnected until you pay your account. Thats what the guy from BT asked me to test first. Sign up and discover more Shop TV TV bundles Channels & shows Features & equipment Installation & set-up Switch to Sky TV Broadband & Talk Compare broadband Broadband speeds Compare Talk Source Thats what the guy from BT asked me to test first.
Tested it from a friend's this afternoon and got 2 rings and then cut off with a loud noise. Bt Phone Line Not Working But Internet Is Search Advanced Search →About HUKDHUKD is a community for deal seekers. No If you continue to have trouble please get in touch.
Other Voices When you pick up the phone, do you hear a recorded message or do you hear
If you’re having trouble with a feature that’s already part of your package, take a look at our call features guide.
No Sky boxes or anything like that.I've put in an engineer's request now, and the problem seems to have moved to 'close to my home' and they say they'll fix it I now hope this will enable further investigation as not all my friends are on-line and will be wondering why they cannot contact me. Engineer has nowmanaged to fix and i have full service again. Bt Broadband Not Working Orange Light Flashing for how to do this.
Yes If you continue to have trouble please get in touch. Have you removed the faceplate from your master socket like this: If you have a dial tone at the test point, the problem is in the house, as loop faults usually Unplug the phone from the socket and try a different phone in the same socket. have a peek here If you've got a problem with both your landline and broadband, it's best to look at your phone fault first.
Solved! I’ll have one of our team look into this further and will send a Private Message shortly requesting more details. No Monitor your line and if you continue to have trouble please get in touch. If it says ‘the service is disabled’, you can enable it by hanging up and dialling *234#.
No Unplug everything you have connected to a jackpoint, wait for 30 seconds. No Monitor your line, if you continue to have trouble please get in touch.
Ticking In most rural areas, electric fences would be the common cause for the ticking Report Abuse Post 6 of 137 24,920 Views 0 Likes JohnB1948 Runner Posts: 2 Joined: 07-09-2012 Re: No Phone Line but Broadband works fine! Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse on 12-09-2012 08:12 PM Hi JohnB1948, That's great to hear.
Do you have another jackpoint? Select an answer 4. Not so omnipresent as it claims to be, it seems. Please could this be looked into?
This is quite worrying as I am one of the main contacts for my Mother who is 90 years old and now she has no way of being able to contact Select a sub-category 3. If you don't have a standard phone, try borrowing one from a neighbour. Commitments Gitane 0 Likes Reply OCE_Mark Retired Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content on 11-10-2013 09:34 AM
Landline Broadband TV BT Mobile BT Sport Billing Forums Contact Us CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your Answer preview Select a category Learn about BT Broadband Set up and use BT Broadband Fix problems with BT Broadband Manage my BT Broadband service BT Wi-fi BT Cloud Help videos Why can't I make outgoing calls? Yes If it is under warranty you may wish to contact the company you purchased it from.
Yes Congratulations! Once we have more information we will keep you updated.